Privacy Policy

Who we are

ArcaDev ("we", "us") designs, builds, hosts and supports websites for small businesses. This policy applies to the information we collect through this website, including our contact form. For any privacy question you can reach us at contact@arca-dev.com.

Information we collect

When you submit our contact form, we collect the information you choose to provide:

• Your name
• Your phone number and whether it is a WhatsApp number
• Your email address
• Your preferred contact method
• Optional details such as your business type and message

We also process limited technical information that is part of normal web and email delivery, such as your request's country (at the country level only) and standard server logs from our hosting provider. We do not request your browser geolocation and we do not store precise location.

Why we collect it and our legal basis

We use the information only to respond to your request, to contact you about the free website offer, and to provide the website, hosting and support services you ask about. Our basis for processing is your consent (given when you submit the form) and our legitimate interest in responding to enquiries about our services. We do not sell your personal information and we do not use it for unrelated marketing.

Service providers

We share information only with the providers that help us operate the site and respond to you, and only as needed:

• Our email provider (currently Resend), to deliver form submissions to our inbox.
• Our website hosting provider, which processes standard request logs.

These providers may process data on servers located outside Canada. We take reasonable steps to work with providers that offer a comparable level of protection.

Analytics and cookies

This site does not currently use advertising cookies or third-party analytics tracking. We may use privacy-friendly, country-level request information to show region-appropriate copy. If we add analytics or cookies in the future, we will update this policy to describe what is collected and how to opt out.

How long we keep it

We keep form submissions only as long as needed to respond to your request and, if you become a client, to provide our services. You can ask us to delete your information at any time, and we will do so unless we are required to keep it for legal or accounting reasons.

How we protect it

Form data is transmitted over an encrypted connection and delivered to our team by email. We limit access to the people who need it to respond to you. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Your rights

You may, at any time, ask us to:

• Access the personal information we hold about you
• Correct information that is inaccurate or incomplete
• Delete the information you submitted
• Withdraw your consent to further contact

To exercise any of these, email us at contact@arca-dev.com. If you are in Canada and are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Children

This website is intended for business owners and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Contact

For any privacy question or request, reach us at contact@arca-dev.com.